My parents moved from FL to NC last July. My mother needed in home care and many of our family members had heard great things about New Horizons so we went with them. I received daily calls updating me on the status of my mother that morning which gave me a piece of mind. When I had questions or concerns about things they were very helpful, caring and walked me through the process. I have made life long friends with many of the folks at New Horizons and if I had to do it all over again I would definitely give them a call. If you looking for gentle loving care for you loved one give them a call.